Software companies constantly face challenges in supporting and maintaining their software products throughout the life-cycle of a product beginning at launch and continuing till product retirement. In order to provide support to existing customers, often we have to divert the engineering resources from core product development to customer support and maintenance of existing software releases.
Online provides to its clients a reliable and high quality software support and maintenance for them. Our support team is a mix of domain and technology team members and is ready to support our customers at any time and location.
Online’s Software Support Maintenance and Support Services include:
Software Support and Maintenance is normally performed on a long-term engagement basis where Online takes responsibility of understanding the support requirements and training its support engineers appropriately.